With unique multi-sectoral technical skills
We offer customer service related solutions and fresh ideas through comprehensive consulting services. We analyze your current culture and formulate vital solutions for building your ideal organization.
Through our world-class customer service training and learning programs, we build exceptional customer service staff and teams and help increase customer loyalty.
We conduct surveys and provide you with detailed reports, analyzed data and recommendations for your customer experience improvements
It is more costly to acquire a new customer than to retain an existing customer. Loyal customers are an important asset for any business –...
If your company’s goal is to deliver an excellent Customer Experience, you must first embrace the concept of Internal Customer Service. What is...
To us, a customer centric culture is simply one that puts your customers and their needs at the center of your organization. Companies that put the c...
Delivering consistent value-added services that help clients realize improved customer experience.
To be the most sought after customer experience consultancy firm in Africa.
Content CX were part of our facilitators on our just concluded 2019 Workshop Retreat. The AGF team came out more knowledgeable, motivated and enthusiastic about improving Customer Experience in their respective areas. The training was participative, engaging and thought provoking. 100% recommend Content CX
Blown away by their level of professionalism and it ultimately rubbed of on us too. They helped us handle our customers at a time we were growing too fast and couldn’t maximize on our interactions with our clients. Great job, keep up.
Because of Content CX Consulting, we were able to reach our marketing goals. We love working with these guys. They are a savvy welcoming people and a joy to work with. 100% recommended!
Feel free to get in touch with us and we will definitely get back to you asap! Send us a smoke signal, a message in a bottle, a tweet, IG message, Facebook inbox, LinkedIn message or perhaps, just contact us the old fashioned way.